I’ve hired many times from Europcar Belfast and staff at the desk have always been helpful. I regularly hire a van from Europcar Athlone and I have to say Niall and the staff cannot be faulted. When I eventually returned the vehicle at Dublin airport I dealt with a female who clearly had issues of some kind and started going down the path of making me pay for the underside damage. All rights reserved. Finally I have driven all types of cars over the years and for you the renters out there nothing will beat the Ford Focus in my opinion for comfort and economy. Visit this website It would be a zero star if it was possible. So I feel now that it is about time that I had to write a review to express my gratitude for their amazing service and their always friendly and helping attitude. Second lie: "You have pre-booked the HolidayCars.com NoRisk Warranty, therefore you DO NOT need to purchase any local additional Super CDW insurances". 2 week booking from Knock Airport - online, smallest, cheapest vehicle with SCDW (to bring it to zero excess) at 19.50 euros per day. Despite numerous emails and promises that a manager would get back to me no one contacted me. I'll never use Europcar again. and have been fantastic to deal with. The damage was not caused by me but the agent attempted to justify himself by highlight how easy it is to cause such damage when driving, without realsing - Give me a break!! Seems to be very hard to do that, since the staff at the Airport in Dublin was not able to do that. See business transparency Drop off was effortless and easy. Booked online with a great price, however once we arrived in Dublin all that changed. City Centre locations such as Dublin City Centre and Cork City are … Awful, distasteful (I've had to adjust my reviews to word them more in-toe with the thought police's preferred choice of words) and all relevant authorities have been made aware of this disgraceful business model the company put into practice. Europcar offices at Knock Airport close at 4pm. Last week Monday I booked a car for our next day return to Dublin, I always get the full insurance so I did the same this time as well. Wieso Irland?
The daily rate was already quite high but I was given a hard sell to purchase the excess insurance which turned out to be more expensive than my flight across the world to get to Ireland. After having terrible experiences with other rental companies, Europcar is the only way to go! If I could give a rating of 0 I would, I feel like writing on here and sharing my experience to warn others is the only thing I can do considering Europcar Ireland have done nothing to even acknowlege any of this shambles.
Regardless of the original company, they were the ones who served me. On a plus side the car was brilliant even though it was the cheapest. I was told I could get the $169 fee I paid for the super dooper cover refunded. Don’t understand why everybody have just poor reviews up only
The Europcar woman immediately tried to upsell me to a diesel for an extra 15 Euros per day, advising me that I … on top of that; rude staff, falls promises and lies all the time.. lost 1,5 day on dealing with this people and lost the deposit twice on their scam work.. rented troughout the world, never encountered this horrible service and policies before. The only professional person was the manager whom i told i don't want to rent a car any longer. I read the T&Cs on both sites, and did not think I had any extra charges that would be due. And on returning they seemed ok. I rented a vehicle from Dublin Eurpocar in August/September. I returned the car, immaculate inside and out. Europcar desk refused to accept the insurance and the desk agent was extremely unprofessional giving me little to no options or alternatives (basically you have to pay 196 EU or there is no other cars and nothing else he can do), after I called the number listed for the booking the agent asked to talk to Europcar as they were wrong and then told me that actually HolidayCars cant do anything so I had to buy my own, but they will reimburse me that insurance cost.
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